Cancellation Policies

1. No refund = no cancel/ amend/ date change
   For guests who booked a room under non-refundable rate, guests will not get any refund when they cancel or amend or change date of the booking.
2. Refundable rate:
   cancel/ amend/ date change more than 14 days prior to check-in date = no charge
   cancel/ amend/ date change less than 14 days prior to check-in date = one night charged
   For guests who booked a room under refundable rate, they can cancel or amend or change date of the booking up to 14 days before date of arrival without charge. But if they cancel or amend or change date of the booking less than 14 days before date of arrival, will result in one night charged.
3. No show = fully charged
   Without show, guests will be charged for the total price of the reservation.

Terms and Conditions

1. All guests are strictly required to present valid passport and visa upon arrival. (Identity card for Thai guests)
2. A security deposit of THB 1,000 cash per room is also required upon check-in for incidentals. This deposit is fully refundable upon check-out when guests return key cards without any loss or damage to the hotel room.
3. Please note that we are non-smoking hotel. All areas inside the building are forbidden to smoke (including guest room’s balcony). We provide designated smoking areas outside the building to accommodate the needs of guests who smoke. A fine of THB 5,000 will be charged if smoking occurs in the rooms or in the building.
4. Children aged 6 and above are considered adults and will be charged THB 600 per night for extra bed.
5. No pets allowed.
6. No durians allowed.